TechSoup Wiki

==Training Resources for HSC==

**Helpful Guides**
[[http://www.techsoup.org/hsc/page6151.cfm|Healthy & Secure Computing Manual]]
[[http://www.techsoup.org/learningcenter/volunteers/page5095.cfm| Managing Tech Volunteers Manual]]

**Technology Information for Nonprofits**
[[http://www.techsoup.org/community| TechSoup Forums]]
[[http://www.techsoup.org/learningcenter| TechSoup Learning Center]]
[[http://www.nten.org| N-TEN]]
[[http://www.idealware.org| Idealware]]
[[http://www.npower.org| NPower]]
[[http://www.onenw.org| ONE/Northwest]]
[[http://www.socialsourcecommons.org| Social Source Commons]]

**Inventory Tools**
[[http://www.belarc.com| Belarc]]
[[http://www.techatlas.org| TechAtlas]]

**Apple Mac Resources**
[[http://www.apple.com/support| www.apple.com/support]]
[[http://www.db.tidbits.com|www.db.tidbits.com]]
[[http://www.macfixit.com| www.macfixit.com]]
[[http://www.securemac.com|www.securemac.com]]
[[http://www.osxfaq.com| www.osxfaq.com]]
[[http://www.macworld.com| www.macworld.com]]
[[http://www.maclife.com| www.maclife.com]]

**Working with Volunteers**
[[http://www.craigslist.org/sfo/vol|Craigslist]]
[[http://www.thevolunteercenter.net|Volunteer Center]]
[[http://www.volunteermatch.org|Volunteer Match]]
[[http://www.idealist.org|Idealist]]

**Troubleshooting Guides**
[[http://docs.info.apple.com/article.html?artnum=25392| Apple’s “Isolating issues” guide]] (Mac-focused, but has some great generally applicable steps too)
[[http://www.tinyurl.com/2cezmx| ExtremeTech’s “Troubleshooting 101”]]

**Help Desk Applications**
[[http://www.spiceworks.com/product|Spiceworks]]
[[http://www.techatlas.org|TechAtlas]]
[[http://www.numarasoftware.com/Track-It.asp| Numera Track-It!]]

**Data Backup Software/Services**
[[http://www.bestbackup.net|Best Backup]]
[[http://www.symantec.com/backupexec/index.jsp| Symantec Backup Exec]]
[[http://www.emcinsignia.com| EMC Retrospect]]
[[http://www.mozy.com| www.mozy.com]]
[[http://www.ibackup.com| www.ibackup.com]]
[[http://www.back2go.com| www.back2go.com]]
[[http://www.ironmountain.com/digital| www.ironmountain.com/digital]]
[[http://backuppc.sourceforge.net| backuppc.sourceforge.net]]
[[http://www.flashbackup.com| www.flashbackup.com]]
[[http://www.backupdirect.net| www.backupdirect.net]]
[[http://www.ampheon.co.uk/ob/default.asp| www.ampheon.co.uk/ob/default.asp]]

**Computer Recycling**
[[http://www.accrc.org| Alameda County Computer Resource Center]]
[[http://www.crc.org| Computer Recycling Center]]
[[http://www.greencitizen.com| Green Citizen]]
[[http://www.sfgoodwill.org/ElecRecycle2.aspx| Northern California Goodwill]]
[[http://www.techsoup.org/recycle/donate| Searchable listings for responsibly disposing of hardware]]
[[http://www.computertakeback.com/the_solutions/recyclers_map.cfm| Computer Takeback Campaign’s List of responsible recyclers]]

**Low Cost Technology Resources**
[[http://www.techsoup.org/stock/default.asp| TechSoup Stock]]
[[http://www.techsoup.org/stock/rci|TechSoup’s RCI Program]]
[[http://www.pcconnection.com| PC Connection]]
[[http://www.giftsinkind.org| Gifts in Kind]]
[[http://www.1computerbargains.com| 1 Computer Bargains]]
[[http://www.microsoft.com/licensing/programs/open/opencharity.mspx| Microsoft Charity Resellers]]

**Bay Area Resources for Low Cost/Free Equipment**
[[http://www.freecycle.org/| Freecycle]]
[[http://sfbay.craigslist.org/sss/| Craigslist]]
[[http://www.sfgoodwill.org/Home.aspx| Goodwill]]

**Notes/Resources from October 9 Training**
[[http://www.gliffy.com/|Gliffy]]
[[http://www.treesize.com/|Treesize]]
[[http://www.cdw.com/|CDW - Computer Discount Warehouse]]
[[http://crucialmemory.com|Crucial Memory]]
[[http://www.derlien.com/|Disk Inventory X]] (for Macs)