training

Training Resources for HSC

Helpful Guides
Healthy & Secure Computing Manual
Managing Tech Volunteers Manual

Technology Information for Nonprofits
TechSoup Forums
TechSoup Learning Center
N-TEN
Idealware
NPower
ONE/Northwest
Social Source Commons

Inventory Tools
Belarc
TechAtlas

Apple Mac Resources
www.apple.com/support
www.db.tidbits.com
www.macfixit.com
www.securemac.com
www.osxfaq.com
www.macworld.com
www.maclife.com

Working with Volunteers
Craigslist
Volunteer Center
Volunteer Match
Idealist

Troubleshooting Guides
Apple’s “Isolating issues” guide (Mac-focused, but has some great generally applicable steps too)
ExtremeTech’s “Troubleshooting 101”

Help Desk Applications
Spiceworks
TechAtlas
Numera Track-It!

Data Backup Software/Services
Best Backup
Symantec Backup Exec
EMC Retrospect
www.mozy.com
www.ibackup.com
www.back2go.com
www.ironmountain.com/digital
backuppc.sourceforge.net
www.flashbackup.com
www.backupdirect.net
www.ampheon.co.uk/ob/default.asp

Computer Recycling
Alameda County Computer Resource Center
Computer Recycling Center
Green Citizen
Northern California Goodwill
Searchable listings for responsibly disposing of hardware
Computer Takeback Campaign’s List of responsible recyclers

Low Cost Technology Resources
TechSoup Stock
TechSoup’s RCI Program
PC Connection
Gifts in Kind
1 Computer Bargains
Microsoft Charity Resellers

Bay Area Resources for Low Cost/Free Equipment
Freecycle
Craigslist
Goodwill

Notes/Resources from October 9 Training
Gliffy
Treesize
CDW - Computer Discount Warehouse
Crucial Memory
Disk Inventory X (for Macs)